Hello there!

Sometimes, the pieces of the puzzle only fall into place later - and often it’s a seemingly random trigger that does it. 

A few weeks back, we hosted a webinar on the importance of tagging articles. Without adding tags to stories, it becomes much harder to analyse data. This remains a key focus, especially for media outlets that seek to gain insight into their audience’s needs. And it’s not always done consistently. 

To be honest, I also feel a certain resistance when I have to do it. The reason for this resistance became clear to me while listening to an interview with a Dutch tech journalist who puts a lot of effort into writing about the tech sector as unbiased as possible. With an open mind and persistence, she manages to create stories that shed new light on a sector that has often been portrayed negatively in recent years.

For example, she was interviewing an entrepreneur who operates adult websites - and objects to European legislation requiring visitors to scan their ID cards for age verification. "It’s just not something you're eager to do when you’ve got an itch in your crotch", assured the entrepreneur, who was brave enough to speak openly on the subject.

Here’s the insight: finding the best sources, earning their trust, verifying facts, placing the story in a broader context, and ultimately crafting it into a well-written narrative - that’s where all the energy goes if you’re a journalist. As a colleague put it this week: tagging feels like someone else’s job.

It's simply not what most journalists signed up for.

Is automatic tagging a solution?

Now, it would be fantastic if we could simply say: let smartocto handle the tagging. Problem solved.

There’s some truth to that. Especially when it comes to tagging user needs, we’ve made considerable progress over the past year. For instance, we can generate reports on a thousand past articles and identify the user needs that a brand predominantly addresses. Additionally, the toolkit of smartocto.ai includes an option to extract basic metadata.

However, it’s also crucial that editors consciously choose a particular angle and maintain control over what they deem important in an article. Our Chief Artificial Intelligence Officer, Goran S. Milovanovic, has written a blog on classifying articles. Dive into the data bunker with him if you want to learn the ins and outs.

The goal of data analysis: growth

This brings us to a previous client case, illustrating how automatic tagging can lead to growth hacks.

In the User Needs Labs programme, which we conduct in collaboration with FT Strategies, ten news outlets are currently executing growth hacks based on baseline reports that we’ve created for them. The key is to focus on what you consider important for growth. Data overviews help with this.

You can read about how to achieve effective growth hacks in the article.

  • Some products suddenly make the capabilities of artificial intelligence highly accessible. It seems that the Google Pixel 9 is a prime example, as reviewers from The Verge, among others, are astonished by how the phone can edit photos.
  • Something completely different: this week it was announced that women in Afghanistan are no longer allowed to speak in public. The free press largely disappeared when the Taliban seized power in the country. The finances of the last remaining media outlets are now also under pressure, writes The Fix.
  • Combatting misinformation is more crucial than ever in high-stakes elections. That’s the conclusion you can draw from this piece by Niemanlab. Interestingly, the higher the stakes, the more susceptible people are to misinformation.
  • An amusing development at the satirical website The Onion: after more than ten years, they’ve made a revolutionary announcement—the print edition is returning. A joke? According to The Washington Post, it’s not.

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Understanding the priorities in journalism, but also critically examining what often becomes the neglected stepchild—data collection, or perhaps more aptly, distribution and marketing is important. Without a strategy to ensure quality journalism reaches the public, journalism does not exist - and that absolutely includes tagging. We can help with the itch.

See you in two weeks!

Stefan

Stefan ten Teije

Content editor @ smartocto