At its core, the user needs model helps find different angles for a story by considering the various needs a reader has. We get a lot of questions about this, so it’s a good opportunity to showcase how it works.

We attended a Samsa event in Paris last week, and this came up, so we’re using a French-language article in this blog. We’ll explain everything in English, so you should be able to follow along easily.

The article comes from Le Figaro, one of France’s oldest and largest newspapers. Their website features an entire dossier dedicated to Valentine’s Day. That makes this exercise particularly interesting because using the User Needs Model 2.0 we can compare our ideas with what their editorial team actually published. Do their articles successfully address different user needs? And do the writers maintain enough focus to meet audience expectations?

The article we’ll analyse:

Saint-Valentin: avec quelle fleur déclarer sa flamme? (link)

Translated:

Saint Valentine: which flower should you declare your love with?

First impressions? This seems like a Help me article, aiming to guide readers through different flower choices at the florist. But to be honest, the execution is rather brief. The key paragraph reads:

“A budding flame will go well with all roses, except yellow ones, a sign of infidelity. The carnation will also rhyme with the first emotions, conversely, provided it is white, total fidelity. It will agree on constancy and duration with all the camellias in the world and will follow shortly after tulips, ideal for declarations of love.”

Nice, descriptive tips. But let’s see what our User Needs Playground thinks. This free tool (just enter an email address) analyses the dominant user need within a piece of text and can process nearly all major languages.

“The article is most probably an Educate me article. It provides readers with information about the meanings of different flowers, particularly in the context of Valentine's Day, which is useful for someone who may not have prior knowledge of the language of flowers. The intention of the author seems to be to educate the audience on how to choose the right flower for their loved ones based on the message they want to convey. While there is an emotional aspect to the subject matter, as it deals with expressions of love and affection, the primary focus is on imparting knowledge rather than eliciting strong emotions or inspiring action. There is a minor action component, as the article might indirectly guide readers on what flowers to purchase, but this is not the main focus.”

The User Needs Playground doesn't recognise the 'Help me' user need in this article.

How to make this a focused Help Me article

For a Help me article, ideally, the writer takes the reader by the hand and guides them through different options, allowing them to find their own path. Help me articles sit on the action-driven axis of the model, so encouraging action more explicitly would help both the reader (and our AI tool) recognise the intent of the piece. Think of lines like:

“Are you someone who wants to show your love by emphasising the importance of constancy and duration in your relationship? Then choose camellias. This way, you make it clear that you’ll always be there for your partner, even in difficult times.”

Feel the difference? For more tips, check out our guide on writing effective Help me articles.

Next step: generating seven alternative story Ideas

Flowers and Valentine’s Day are popular topics on Le Figaro’s website. By the way, Le Figaro is not a smartocto client, so this analysis is purely based on text and ideas, not underlying data.

Can the User Needs Model help generate alternative Valentine’s stories around flowers? Let’s try:

Update me:
Record number of flowers sold this Valentine’s Day


A news update: look for stories where facts tell a bigger narrative.

Keep me engaged:
These are the most popular flowers for Valentine’s Day


A factual breakdown based on figures from flower growers. Keep it data-driven, with minimal background explanation.

Educate me:
Why roses remain the most popular Valentine’s flower


A deep-dive into the history and symbolism of roses. Why are they so strongly tied to romance? How is their connection to Valentine’s Day reinforced through modern marketing?

Give me perspective:
Valentine’s Day reinforces traditional gender roles: “Men are still expected to take the initiative”


A piece exploring cultural perspectives on Valentine’s traditions. What underlying social mechanisms are at play? Include multiple viewpoints and expert insights.

Divert me:
10 flowers that might ruin your love life


A lighthearted list of flowers with unfortunate meanings in various cultures - particularly in the context of love. Aim to evoke emotion, perhaps with humour. The headline is deliberately exaggerated, a fitting style for a Divert me article.

Inspire me:
Ameli made her crush work for love: “A bouquet wasn’t enough”


Seek out a real-life love story - perhaps sourced through a call-out in the newspaper or online. The goal is to inspire readers through emotion, whether through sweetness, empathy, or boldness.

Connect me:
Le Figaro is looking for the most beautiful paintings of flowers


A Connect me piece should encourage audience participation. Ask readers to submit photos of their own floral artwork in celebration of Valentine’s Day. Feature the best entries in a printed collage or an online slideshow to foster a sense of community.

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That’s seven alternative angles. You might not love them all, and Le Figaro would likely make different editorial choices. But - just saying - we came up with this brainstorm in about 15 minutes. The User Needs Model makes it easy to generate ideas while keeping different audience needs in mind.

Hopefully, you’ll put this to use soon. After all, why miss the opportunity to spread some love?