Hello there,

Did you know that the average completion rate for news articles rarely exceeds 50%?

It's a harsh reality for writers who put their heart and soul into crafting a well-balanced article. One that includes multiple perspectives, carefully placed nuances, and a satisfying conclusion that ties everything together.

But let's be honest: readers are often distracted. Maybe the lift arrived at their floor, or a message from a friend popped up, demanding immediate attention. And I’ll admit, I’m guilty of the same thing. After a few quotes, I often feel like I’ve grasped the core message of an article. It’s not as if I have a test on it tomorrow, right?

Of course, a compelling story should encourage people to keep reading. From a data perspective, it’s fascinating to explore what exactly makes an article truly engaging. In a recent podcast, the editor-in-chief of a major Dutch YouTube channel shared an intriguing insight: in videos where scientists answer thought-provoking questions in an accessible way, the audience sticks around longer if the key question is answered at the start of the video.

Surprising, isn’t it? We’re taught to maintain suspense throughout a story, so wouldn’t giving away the answer upfront kill the curiosity? Apparently not. He explained that people are eager to hear the answer first and once they have it, they become even more interested in the details, context, and nuances.

So, what does this mean for where you place your paywall or login barrier? Should you be giving away a bit more in your headlines?

Clickworthiness of headlines

What makes a visitor click on one headline but ignore another? A unique collaboration between a university, a publisher, and smartocto has led to some fascinating insights.

At the INMA Subscriptions Summit, our co-founder and CMO, Rutger Verhoeven, will present a seminar tomorrow, alongside the Vrije Universiteit Amsterdam and our client DPG Media, to share their findings.

While negative headlines tend to generate the biggest spike in clicks, editors aren’t exactly in the business of doom-mongering. In fact, when the sentiment of a headline doesn’t align with the article’s content, completion rates drop dramatically. And let’s not forget: the more engaged your readers are, the more likely they are to subscribe.

Join us on Friday at 10:15 at the Subscriptions Summit, and keep an eye out for a summary soon on the INMA website, and later on smartocto.com.

The secrets of articles with high engagement

If you want to sell more digital subscriptions, engagement and loyalty should be at the top of your priority list.

But what exactly sets apart the articles that perform best in terms of engagement? We tasked our Data Labs with analysing articles that scored over 900 on our Engagement CPI to uncover the patterns behind their success.

How long do readers stay? Where do they drop off? Do headlines help or hinder? Do they explore more articles on your site?

Powerful notifications for converting subscribers

We’ve seen time and again that notifications play a crucial role in driving subscriptions. Our mission is to help editorial teams make data-backed adjustments that lead to higher conversions. With smart notifications, editors get the right prompts at exactly the right moment.

Even minor tweaks to a website can make a huge difference. Curious to see how? We’ve included one powerful notification in this newsletter, and you’ll find four more in our latest blog post.

READING TIPS

  • Subscriber-oriented news media experienced an average growth of 11% over the past year, according to research by INMA. This upward trend has been ongoing since the start of the COVID-19 pandemic. The study also suggests that bundling appears to be a smart strategy.
  • An interesting interview with the founder of a local news site in Ipswich, UK, highlights his vision to break away from the dominant pageview-driven advertising models in the local news industry. Instead, he saw an opportunity to establish paid partnerships.
  • Press Gazette reports a similar story about The Herald and The National, which shifted their focus from page visits to subscriber retention and in-depth articles. As a result, they have grown their paying readership by 10,000 within fifteen months.
  • Politico has developed a chatbot that subscribers can consult for questions about political policy, reports Niemanlab. What makes it unique is that this AI has been trained exclusively on Politico’s own journalism.

I haven’t even mentioned yet that a team of no fewer than five smartoctonians will be at the Subscriptions Summit - after all, it’s practically a home game for us in Amsterdam! We’ll also have a booth (booth #6), so if you’re attending, be sure to drop by. These events always attract sharp minds, and we’d love to connect.

If you have any questions, don’t hesitate to reach out via our contact form - or just reply to this email.

See you in two weeks!

Stefan ten Teije, Editor @ smartocto