While the average reader casually switches from paper, to app, to Facebook, to website throughout the day, many publishers still approach these channels as different silos. But a well-wrought omnichannel content strategy relies not only on the strengths of each separate channel. It also seeks to create maximal synergy between them. This will allow you to serve and reach your audience in the best possible way and create richer experiences and bigger impact.
Mapping and learning
An omnichannel strategy benefits from powerful formats and improves along with the frequency of your posts on the different channels. The most effective approach is to map out your knowledge of each channel and actively learn from everything that happens there. Ideally, you would appoint channel experts in your organisation. Their specialised knowledge will help you discover what does and does not work, and how to capitalise on that.