The smartocto client experience
What happens when you become a client of smartocto? What activities are expected from your side and what can you expect from us?
It's important to note that with smartocto you're not just buying a tool - you'll also get the support and advice of our customer success managers, who all have roots in the newsroom. Our onboarding team will help make the transition as smooth as possible, offering support and talking to you all through the first month. The implementation process is really easy and our team is there to help you every step of the way.
But even after that, we're always searching for ways to make your stories a success and if we signal possibilities for improvement on your website, we'll be sure to let you know. Think of it as an extra colleague in your newsroom (sometimes literally).